Policy and Agreement

Chapter 1
(Application of Terms and Conditions)
Article 1.
1.In accordance with the provisions of this Agreement, the Company shall be lent to the lessee, and the lessee shall borrow it. Matters not stipulated in these terms and conditions shall be governed by laws and regulations or general customs.
2.The Company may enter into special agreements to the extent that they do not contravene the purpose of this Agreement, laws, regulations,
administrative notices and general customs. If a special agreement is made, the special agreement shall take precedence over the contract.
Chapter2
(Reservation application)
Article 2

When renting a rental car, the borrower agrees to the terms and conditions and the separately stipulated price list, etc., and by the method stipulated separately, in advance, the vehicle class, rental start date and time, rental place, rental period, return place, driver, You may apply for a reservation by specifying the necessityof accessories such as a child seat and other rental conditions (hereinafter referred to as "rental conditions").

In principle, when a lessee requests a reservation, the Company shall comply with the reservation within the scope of the rental car owned by the Company. In this case, the borrower shall pay the reservation application fee specified separately, unless otherwise approved by the Company.

(Reservation change)
Article 3
When the borrower intends to change the borrowing conditions set forth in paragraph 1 of the preceding article, the borrower must obtain prior consent from the Company.
(Reservation cancellation, etc.)
Article 4

The Renter may cancel the reservation by a method specified separately.

If the borrower, due to the circumstances of the borrower, does not complete the rental even after one hour or more has passed the reserved rental start time.

If you do not start the procedures for concluding a car rental agreement (hereinafterreferred to as the "rental agreement"), your reservation will be cancelled.

In the case of the preceding two paragraphs, the borrower shall pay the Company a reservation cancellation fee as specified separately.

The Company shall, upon payment of this reservation cancellation fee, return the
received reservation deposit to the Renter.

If the reservation is canceled or the rental contract is not concluded due to our company's

circumstances, we will refund the received reservation application fee and pay a penalty
as specified separately.

If the rental contract is not concluded due to an accident, theft, non-return, recall, natural disaster, or any other reason not attributable to either the lessee or our company, the reservation shall be cancelled. In this case, the Company shall return the received reservation deposit.

(Disclaimer)
Article5
The Company and the Renter shall not make any claims to each other regarding the cancellation of the reservation or the non-conclusion of the rental agreement, except in the cases stipulated in Article 4. Will do.
(Reservation work agency)
Article 6

The Renter may apply for a reservation at a travel agency, affiliated company, etc. (hereinafter

referred to as the "Agent") that handles reservation operations on behalf of the
Company.

The Renter who has made the application in the preceding paragraph to the agency

may apply to change or cancel the reservation only to the agency.
Chapter 3 Rental

(Conclusion of rental contract)
Article 7

The borrower shall specify the borrowing conditions stipulated in Article 2, paragraph 1, and the

Company shall specify the lending conditions according to this agreement, price list, etc. and conclude a lending contract. However, if there is no rental car that can be rented, or if the borrower or driver Except for cases that fall under any of the items in the paragraph.

When a rental agreement is concluded, the lessee shall pay the rental fee specified in Article 11, paragraph 1 to the Company. It is assumed that

Based on the basic notification (Note 1) of the supervisory authority, the Company shall

include the driver's name, address, type of driver's license and In order to enter the number of the driver's license (Note 2) or attach a copy of the driver's license, at the time of concluding the rental agreement, the borrower will be asked to provide the driver specified by the borrower (hereinafter " (referred to as the "driver") is requested to present the driver's license and to submit a copy thereof. In this case, the borrower shall present his/her driver's license and submit a copy thereof when he/she is the driver, and present the driver's license when the borrower and the driver are different. and a copy there of shall be submitted.
(Note 1) The basic directives of the supervisory authority are 2. (10) and (1) of the Ministry of Land, Infrastructure, Transport and Tourism’s Motor Vehicle Transportation Bureau Director’s Notification “Basic Notifications Concerning Rental Cars” (Jitabi No. 138, June 13, 1995). 1).
(Note 2) A driver's license refers to a driver's license in the format of Article 19 Appended Form 14 of the Enforcement Regulations of the Road Traffic Law, among the driver's licenses stipulated in Article 92 of the Road Traffic Law. In addition, the international driver's license or foreign driver's license stipulated in Article 107-2 of the Road Traffic Law is equivalent to a driver's license.

When concluding a rental agreement, the Company may request the lessee and the driver to submit documents that can be used to verify their identity in addition to their driver's license, and may take copies of the submitted documents.

When concluding a rental contract, the Company will contact the borrower and the driver during the rental period. We will ask you to notify us of your mobile phone number, etc.

Upon concluding the rental agreement, the Company shall provide the borrower with credit card or cash may request payment by or specify other payment methods.

(Refusal to conclude a rental contract)
Article 8

If the borrower or driver falls under any of the following items, the rental contract cannot be concluded.

When the driver's license required for driving the rented car is not presented.

When it is recognized that you are under the influence of alcohol.

When it is recognized that you are exhibiting symptoms of poisoning due to narcotics, stimulants, thinners, etc.

When an infant under the age of 6 rides with the vehicle even though there is no child seat.

When it is recognized that the Applicant belongs to an organized crime group, a member of or related to an organized crime group, or other anti-social organization.

If the borrower or driver falls under any of the following items, the Company may

refuse to conclude a rental contract.

When the driver specified at the time of reservation is different from the driver at the time of conclusion of the rental contract.

When there is a fact that the payment of the rental fee has been delinquent in the past rental.

When there was an act listed in each item of Article 17 in the past rental.

In past rentals (including rentals by other car rental companies), When there is a fact listed in Article 23, Paragraph 1.

When there was a fact that automobile insurance was not applied due to a breach of the rental agreementor insurance agreement in the past lending.

When the conditions specified separately are not met.

In the case of the preceding two paragraphs, if a reservation has already been made with the borrower, it will be treated as if the reservation has been canceled and the reservation cancellation fee has been paid by the borrower.In this case, the received reservation deposit shall be returned to the borrower.

(Establishment of rental contract, etc.)
Article 9

The rental contract shall consist of the lessee paying the rental fee to the Company and the Company providing the lessee with the rental car.

It shall be established when handed over. In this case, the received reservation application fee is part of the rental fee.It shall be appropriated to the department.

It is assumed that the delivery set forth in the preceding paragraph shall be made at the borrowing place specified in Article 2, Paragraph 1 on the date and time of the borrowing start date in the same paragraph.

(Rental fee)
Article 10

The rental fee shall mean the total amount of the following fees, and the Company shall

The basis for calculation will be specified in the price list.

Basic charge

Special Equipment Fee

Fuel generation

Dispatch pick-up fee

Other charges

The basic charge will be charged at the time of rental of the rental car by the Director

of the Transport Branch Office of the Regional Transport Bureau (in Hyogo Prefecture, the
Director of the Hyogo Land Transport Department, Kobe (The same shall apply
hereinafter in Article 14, Paragraph 1.).

When the rental fee is revised after making a reservation under Article 2, the rental fee that is lower than

the fee applicable at the time of reservation and the fee at the time of rental shall be applied.
(Change of borrowing conditions)
Article 11

If the borrower intends to change the borrowing conditions in Article 8, paragraph 1 after concluding

the rental contract, the borrower must obtain the consent of the Company in advance.

The Company may not approve the change in the event that the change in the rental conditions under the

preceding paragraph interferes with the rental business.
(Inspection, maintenance and confirmation)
Article 12

The Company shall carry out inspections stipulated in Article 48 of the Road Transport Vehicle Act [Periodical inspection and maintenance] and carry out necessary maintenance.

The Company shall conduct inspections stipulated in Article 47-2 of the Road Transport Vehicle Act [Daily inspection and maintenance], and It shall be confirmed that there is no maintenance defect in the rental car and that the rental car satisfies the rental conditions by inspecting the appearance of the vehicle body and accessories based on the checklist.

The borrower or driver shall confirm that the inspection and maintenance in the preceding two paragraphs have been carried out and We shall rent a rental car that has been prepared.

In the event that the rental car is found to be defective in maintenance as a result of the confirmation in the preceding paragraph, the Company shall immediately carry out the necessary maintenance, etc.

(Issuance of rental certificate, mobile phone, etc.)
Article 13

When the Company delivers a rental car, the Company shall issue a prescribed rental certificate

stating the matters specified by the Director of the Regional Transport Bureau to the borrower
or driver.

The borrower or driver shall carry the rental certificate issued in accordance with the

preceding paragraph while using the rental car.

If the borrower or driver loses the rental certificate, the borrower or driver shall immediately notify the Company to that effect.

When returning the rental car, the borrower or driver shall return the rental certificate to the

Company at the same time.
Chapter 4 Use

(Management responsibility)
Article 14
The borrower or driver shall use and store the rental car with the duty of care of a good
manager from the time the rental car is delivered until it is returned to the Company (hereinafter
referred to as "during use"). shall be
(Daily inspection and maintenance)
Article 15
The borrower or driver shall perform the inspection specified in Article 47-2 (Daily inspection and
maintenance) of the Road Transport Vehicle Act before using the rental car every day, and perform
necessary maintenance. shall be required.
(Prohibited conduct)
Article 16
The borrower or driver shall not perform the following acts during use.

Rent a car without our company's consent or permission based on the Road Transportation Law Use for automobile transportation business or similar purposes.

Using the rental car for purposes other than those prescribed, or letting a person other than the driver listed on the rental certificate in Article 8, Paragraph 3 and a person who has obtained consent from the Company drive the car.

Any act that infringes the rights of the Company, such as subleasing the rental car or using it as collateral.

Forging or altering the car registration number mark or vehicle number mark of the rent-

a-car, or altering the original state by remodeling or refurbishing the rent-a-car.

Using the rental car for various tests or competitions without obtaining consent from the Company or use it to tow or push other vehicles.

Using a rental car in violation of laws or public order and morals.

Taking out damage insurance for the rental car without obtaining approval from the

Company.

Taking the rental car out of Japan.

Any other act that violates the rental conditions of Article 8, Paragraph 1.

(Measures for illegal parking, etc.)
Article 17

If the borrower or driver parks the rental car illegally as stipulated in the Road Traffic Act during use,the borrower or driver must appear at the police station that has jurisdiction over the illegal parking area. immediately pay the penalty for illegal parking, We will bear the various expenses such as moving, storage, and collection.

When the Company receives a report from the police about a violation of illegally parked rental cars, the Company shall contact the borrower or the driver and promptly move or pick up the rental car. The borrower or driver shall follow this instruction to appear at the handling police station and handle the violation by the time. In addition, if the rental car is moved by the police, the Company may, at its own discretion, take over the rental car from the police.

After issuing the instructions in the preceding paragraph, the Company shall, at its own discretion, confirm the status of violation processing by traffic foul notice, payment slip, receipt, etc. If the violation has not been processed, it shall be processed until it is processed. The preceding paragraph shall be given to the borrower or driver. In addition, the Company will notify the borrower or driver of the fact that they have committed an illegally parked parking violation, appear at a police station, etc., and provide a document prescribed by the Company to the effect that they will comply with legal measures as a violator (hereinafter referred to as "self-approval form").and the borrower or driver shall comply with this.

If the Company deems it necessary, the Company will pursue responsibility for illegally parked parking violations against the borrower or driver by submitting materials containing personal information such as self-approval forms and rental certificates to the police. In addition to providing necessary cooperation for the purpose, submit documents such as the written explanation and self-approval as stipulated in Article 51-4, Paragraph 6 of the Road Traffic Act, and the rental certificate to the Public Safety Commission, and report the facts. The borrower or driver shall agree to this.

5 If the Company receives an order to pay a fine for illegal parking under Article 51-4, Paragraph 1 of the Road Traffic Act, and pays the fine for illegal parking, or the expenses required to search for the borrower or driver, or move, store, or store the vehicle. If we bear the expenses required for picking up, etc., we will charge the borrower or driver the following amount (hereinafter referred to as "parking violation related expenses"). In this case, the borrower or driver shall pay the parking violation-related expenses by the date specified by the Company.

(1) Place the equivalent amount of the violation fee
(2) Penalties for parking violations separately stipulated by the Company
(3) Expenses required for searching and expenses required for moving, storing, picking up the vehicle

In the event that the borrower or driver should pay a penalty for the illegal parking pursuant to the provision of paragraph 1, borrower or driver should handle the violation under paragraph 2 or the Company's request to sign the self-approval form under Paragraph 3, the Company shall apply the parking violation penalty and parking violation penalty prescribed in Paragraph 5 to the borrower or The driver shall be entitled to collect a parking fine of the amount specified separately by the Company (referred to as the “parking fine” in the following paragraph).

If the borrower or driver has paid the Company the amount claimed by the Company under

paragraph 5, the borrower or driver later pays a fine for the parking violation or files a prosecution. If the parking fine payment order is rescinded and the Company receives a refund of the parking fine, the Company will only borrow the amount equivalent to the parking fine among the parking-related expenses that have already been paid. shall be returned to the person or driver.

Chapter 5 Return

(Return responsibility)
Article 18

The borrower or driver shall return the rental car to the designated return location by the end of the rental period. shall be returned to the Company.

If the borrower or driver violates the provisions of the preceding paragraph, for any damages caused to our company shall be compensated

If the borrower or driver cannot return the rental car within the rental period due to natural

disasters or other force majeure,we will not be held responsible for any damages caused to us.
In this case, the borrower or driver shall immediately contact the Company and follow the Company's instructions.

(Confirmation at the time of return, etc.)
Article 19

The borrower or driver shall return the rental car in the presence of the Company. In this case, the product shall be returned in the condition at the time of delivery, excluding any parts that have been wornthrough normal use.

When returning the rental car, the borrower or driver shall confirm that there are no

items left behind by the borrower, driver or passenger in the rental car before returning it.
After returning the rental car, we will not be responsible for storing the items left behind.
(Rental fee when changing the rental period)
Article 20
When the borrower or driver changes the rental period in accordance with Article 12, paragraph 1,
the rental fee corresponding to the changed rental period shall be paid.
(Place of return, etc.)
Article 21

When the borrower or driver changes the prescribed return location in accordance with Article 12, paragraph1, he/she shall bear the costs for forwarding necessary due to the change of the return location.

2 If the borrower or driver returns the rental car to a location other than the designated return location without obtaining theCompany's consent pursuant to Article 12, paragraph 1, the borrower or driver shall pay the penalty for changingthe return location stipulated below. .

Return location change penalty = Cost for forwarding required due to change of return location x 150%
(Measures to be taken in case of non-return)
Article 22

If the borrower or driver has not returned the rental car to the place and do not respond to our request for return, or if it is deemed that the rental has not been returned due to reasons such as the whereabouts of the borrower being unknown, criminal prosecution will be filed.

In the event that the preceding paragraph applies, the Company shall take legal measures, in order to confirm the location of the rental car,Necessary measures shall be taken, including interviews with the borrower or driver's family, relatives,employers, etc. and operation of the vehicle location information system.

If it falls under paragraph 1, the borrower or driver shall comply with the provisions of Article 28

In addition to being responsible for compensating for damages caused to the Company by the
We will bear the expenses required to search for the person or driver.
Chapter 6 Measures in case of failure, accident or theft

(Measures to be taken when failure is discovered)
Article 23
If the borrower or driver discovers an abnormality or failure of the rental car during use,
stop driving immediately, contact us, and follow our instructions.
(Measures in the event of an accident)
Article 24

The borrower or driver shall immediately Stop driving, take legal measures regardless of the severity of the accident, and follow the shall take action.

Immediately report the circumstances of the accident to the Company and follow the instructions of the Company.

When repairing the rental car based on the instructions in the preceding item, the case approved by the Company Except for this, it shall be done at our company or at a factory designated by our company.

Cooperate with the investigation of the accident by the Company and the insurance company contracted by the Company

and submit the necessary documents without delay.

Whenreaching a settlement or other agreement with the other party regarding an accident, obtain prior approval from the Company consent.

In addition to taking the measures set forth in the preceding paragraph, the borrower or driver shall handle the accident at their own responsibility,and shall be resolved.

The Company shall provide advice on accident handling for the borrower or driver

and cooperate in its resolution.
(Measures in case of theft)
Article 25
The borrower or driver shall take the following measures if the rental
car is stolen during use or suffers other damage.

Immediately report to the nearest police.

Immediately report the damage situation, etc. to the Company and follow the instructions of the Company.

Cooperate with the investigation of the Company and the insurance company contracted by the Company regarding theft and other damages, and submit the required documents without delay.

(Termination of Rental Agreement Due to Unusability)
Article 26

Failure, accident, theft and other reasons during use (hereinafter referred to as "failure, etc.")

The rental agreement shall be terminated when the rental car becomes unusable due to

In the case of the preceding paragraph, the borrower or driver shall bear the costs required for picking up and repairing the rental car, and the Company shall not refund the rental fee already received. However, this shall not apply if the failure,etc. is due to the reasons specified in paragraph 3.

In the event that the failure, etc., is due to a delay that existed prior to the rental, the Company shall refund the full amount of the rental fee already received. shall be returned.

In the event that a breakdown, etc., occurs due to reasons that cannot be attributed to the lessee, the driver, or our company, The balance after deducting the corresponding rental fee shall be returned to the borrower.

Except for the measures stipulated in this article, the borrower and driver shall not be able to claimany damages other than those stipulated in this article against the Company for damages caused by theinability to use the rental car.

Chapter 7 Compensation and Compensation

(Compensation and business compensation)
Article 27

If the borrower or driver damages a third party or our company while using the

rental car rented by the borrower or driver, we will compensate for this damage.
However, this does not apply to cases for which the company is responsible.

Of the damages to the Company in the preceding paragraph, damages due to accidents, theft, breakdowns due to reasons attributable to the borrower or driver, stains or odors on the rental car, etc. It shall be as stipulated, and the borrower or driver shall pay this.

(Insurance and compensation)
Article 28

When the borrower or driver is liable for damages under Article 28, paragraph 1, the insurance money or compensation within the following limits will be paid according to the damage insurance contract concluded by the Company for the rental car and the

compensation system specified by the Company. money is paid.

Personal compensation

Unlimited compensation per person. (Including amounts covered by automobile liability insurance)

Objective compensation

Unlimited compensation per accident.

Passenger Compensation

Unlimited compensation per person.

In the case of exemption from insurance policy or compensation system, the insurance or compensation stipulated in paragraph 1 will not be paid.

Damages for which insurance money or compensation is not paid and damages exceeding the insurance money or compensation paid under the provisions of paragraph 1 shall be borne by the borrower or driver.

When the Company has paid the damages owed by the borrower or driver, the borrower or driver shall immediately repay the amount paid by the Company to the Company.

The amount equivalent to the insurance premium for the non-life insurance contract stipulated in Paragraph 1 and the amount equivalent to the subscription fee for the compensation system specified by the Company are included in the rental fee.

Chapter 8 Cancellation of Rental Agreement

(Cancellation of Rental Agreement)
Article29
When the borrower or driver violates this agreement during use, or Article 9 Article 1
In the event that any of the items in the paragraphs apply, the rental agreement can be canceled
without any notice or demand, and the rental car can be immediately requested to be
returned. In this case, the Company shall not return the received rental fee to the Renter.
(Agree to terminate the contract)
Article 30

The Renter may cancel the Rental Agreement even during use after obtaining the Company's consent and paying the cancellation fee specified in the next paragraph. In this case, the Company shall refund the balance after deducting the rental fee corresponding to the period from rental to return from the received rental fee to the borrower.

When the Renter cancels as set forth in the preceding paragraph, the Renter shall pay the following cancellation fee to the Company.

Cancellation fee = (basic fee corresponding to the rental contract period)
(Basic fee corresponding to the period from rental to return × 30%
Chapter 9 Personal Information

(Purpose of use of personal information)
Article 31

The purposes for which the Company acquires and uses the personal information of the borrower or driver are as follows.

A business operator who has obtained a license for rental car business based on Article 80, Paragraph 1 of the Road Transportation Law as a condition of the business license, such as creating a rental certificate at the time of concluding a rental contract. To carry out the matters required by it.

To introduce rental cars, used cars, and other products handled by the Company to

the borrower or driver, provide services related to these, and send promotional materials
and e-mails regarding the holding of various events, campaigns, etc. For those who send
To guide you by law.

When concluding a rental contract, identity verification and examination of the borrower or driver to conduct an investigation;

For the purpose of planning and development of products and services handled by the Company, or for the purpose of considering measures to improve customer satisfaction, to conduct questionnaire surveys of borrowers or drivers eye.

To statistically aggregate and analyze personal information and create statistical data processed into a form that cannot identify or identify individuals.

When acquiring the personal information of the borrower or driver for purposes not stipulated in each item of paragraph 1, the purpose of use will be clearly stated in advance.

(Consent to Use of Personal Information)
Article 32.
If the borrower or driver falls under any of the following items, the borrower or driver's name, date
of birth, driver's license number, etc. You agree that the personal information, including personal information, will be used by the car rental company for screening when concluding the rental contract.

The Company ordered the payment of a parking fine based on Article 51-4, Paragraph 1 of the Road Traffic Law.

If the Company has not paid the full amount of parking violation-related expenses stipulated in Article 18,Paragraph 5.

If it is recognized that there has been non-refund as stipulated in Article 23, Paragraph 1.

Chapter 10 Miscellaneous
(Offset )
Article 33
If the Company has monetary obligations to the borrower or driver based on this agreement, the
Company shall be able to set off the monetary obligations of the borrower or driver to the Company atany time.
(Delay damages)
Article 34
If the borrower or driver and our company fail to perform the monetary obligations under this
agreement, we will pay the other party delay damages at an annual rate of 10%.
(Detailed Rules)
Article 35

The Company shall be able to stipulate separate regulations for this agreement, and such detailed regulations shall have the same effect as this agreement.

When the Company separately establishes detailed regulations, it shall be posted at the

Company's sales offices and described in pamphlets, price lists, etc. issued by the Company. The same shall apply if this is changed.
(Agreed Jurisdiction Court)
Article 36
If a dispute arises regarding the rights and obligations under this Agreement, the summary court having jurisdiction over the location of the Company's head office, branch office or business office shall have jurisdiction regardless of the amount in dispute.
Let the court
Supplementary provision
This agreement will come Into effect on the date of 2023/08/22.